Anfactor Support
Personlized Customer
Support at Scale
If you love your customers, why keep them waiting? Anfactor ensures better brand interactions, so your a can solve 90% of inquiries instantly, with the AI powered Anfactor chatbot.
Empower your Customer Service with Conversational AI
With Anfactor's AI chatbot for customer service, you can help customers 24/7, no matter where they are. No need to extend customer support hours or add new agents. Anfactor’s chatbot is there instantly - across mobile, digital, and social channels.
Use Anfactor to deliver end-to-end support, smooth handover to human agents and continued optimization based on insights from zero-party data you gather through automated conversations.
Increase the Return on Your Marketing Investment
No marketing generates customer insights better than conversations. However, every conversation is unique. Customize every interaction to strengthen brand loyalty. Anfactor’s automation platform acts on each customer’s information, intent, and interests with tailored answers, and relevant recommendations.
Engage Your Target Visitors with the Perfect Message
Anfactor offers reliable reports to track and optimize your chatbot’s performance. You can improve customer experience using past chats. Use this knowledge to build better chatbot stories and improve customer satisfaction.
Advance your business with data and make better decisions with Anfactor analytics.
Automating With Anfactor
AI, NLP
Recognize common speech patterns to response quickly and accurately.
Analytics
Realtime insight analysis. Monitor customers’ sentiment.
Omnichannel
Elevate interactions wherever customers connect with your brand.