Covid-19 updates: Supporting our community
Anfactor is an Artificial Intelligence and Machine Learning enabled automated customer support system that can resolve the queries of your customers 24/7 without any human interaction. It proactively initiates a chat for your visitors.
Monitor User's Sentiment, Number of queries, Geographical information, Response time, Unique visitors count in realtime from our website and be there when visitors need you the most.
It reduces you business cost 90% as it's an automated customer support system, you do not need to hire anyone to be there always.
“I am really Happy with Anfactor Service. Basically, I am saving my important time from lots of phone call where customer can get information from this service now.”
“It is really very easy to use. it is very easy to integrate into the existing website. the interface is simple..”
“A 24/7 customer service with a great support. It really helps me with its real time analysis facilities like Monitor User's Sentiment, Number of queries, Geographical information, Response time, Unique visitors count.”
“The software is easy to use and the response from the chatbot is awesome. The interface is also attractive.”
“Anfactor is a fantastic addition to the support infrastructure we have available to customers. Ensuring customers can still get attended to during weekends when sales agents are on break.”